PRIVACY POLICY

Green Tokai Co., Ltd Last Updated: June 22, 2026

Introduction

Green Tokai Co., Ltd ("Green Tokai," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.greentokai.com, use our visitor management system, or interact with us via SMS/text messaging or other communication channels.

Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site and services.

1. Information We Collect

We may collect the following types of personal information:

  • Identity & contact data: name, company name, job title, email address, phone number, and mailing address
  • Visitor management data: check-in and check-out times, host employee name, purpose of visit, photo (where required for security), and any NDA or agreement acknowledgements captured at reception
  • Communications data: records of SMS/text messages, emails, and other correspondence you send to or receive from us
  • Technical data: IP address, browser type, device identifiers, pages visited, and referring URLs collected automatically when you use our website
  • Usage data: information about how you interact with our website and services

2. How We Use Your Information

We use the information we collect to:

  • Manage and log visitor access to our facilities
  • Send SMS/text message notifications related to your visit, appointment confirmations, security alerts, or service updates — but only where you have provided explicit consent
  • Respond to inquiries, requests, or customer service needs
  • Fulfill orders or service agreements
  • Comply with legal obligations, security requirements, and contractual duties
  • Improve and maintain our website and internal systems
  • Send marketing or promotional communications where you have opted in (you may opt out at any time)

3. SMS / Text Messaging

By providing your mobile phone number and opting in to receive text messages from Green Tokai Co., Ltd, you consent to receive SMS notifications, alerts, and communications from us.

  • Message and data rates may apply
  • Message frequency varies based on your interactions with us
  • You may opt out at any time by replying STOP to any message
  • For help, reply HELP or contact us at it@greentokai.com
  • We do not sell or share your mobile phone number with third parties for their own marketing purposes
  • Carrier information is used solely for message delivery

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers: third-party vendors who assist with visitor management, SMS delivery, IT services, and business operations — all bound by confidentiality obligations
  • Legal authorities: when required by law, court order, or to protect the safety of our employees, visitors, or facilities
  • Business transfers: in connection with a merger, acquisition, or sale of assets, where your data may be transferred as a business asset

We require all third parties to treat your personal data securely and in accordance with applicable law.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can set your browser to refuse cookies, though some features of the site may not function correctly as a result.

6. Data Retention

We retain visitor management records and associated personal data for as long as necessary to fulfill the purposes outlined in this policy, including for security, legal, and regulatory compliance purposes. SMS opt-in records are retained for a minimum of four (4) years in compliance with carrier and regulatory requirements. You may request deletion of your data at any time (see Section 8).

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal retention obligations
  • Opt out of marketing communications at any time
  • Opt out of SMS messages by replying STOP
  • Lodge a complaint with your applicable data protection authority

To exercise any of these rights, please contact us using the details in Section 10.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will reflect any revisions. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Green Tokai Co., Ltd
55 Robert Wright Dr., Brookville, OH 45309
+1 937-833-5444
Web: www.greentokai.com
Email: it@greentokai.com